Managed IT

Ongoing care for your business computers, email, network, backups and security, with one point of contact.

A company that does this is usually called an MSP, short for managed service provider. It basically works as your outside IT department. That’s the role we fill for small businesses around Vero Beach and the Treasure Coast.

A rack of network switches, patch panels and servers in a small server room

Why work with an MSP

Most small businesses need what an IT department provides, but not the cost of building one. An MSP gives you that experience on call, without adding a position to your payroll.

A full team’s experience
You get people who have seen a wide range of problems and know how to solve them, instead of relying on one employee or a helpful coworker.
Without the overhead
No salary, benefits, training or turnover to manage for an in-house IT hire.
Same-day response
When you open a ticket or report an issue, we respond the same day.
Unlimited remote support
Your team can reach out as often as they need. Remote help isn’t counted or rationed.
Predictable monthly cost
You pay a flat monthly rate or a set cost per device, depending on what fits your business. The amount is the same month to month, so IT becomes a steady line in your budget instead of a surprise.
Care that’s planned
Monitoring and regular maintenance catch issues early, rather than finding out when something stops working.
Room to grow
As you add people, open a new location or change systems, your support grows with you.
Your team stays focused
Your staff can get back to their own work instead of troubleshooting computers.

What we take care of

Computers
Monitoring and secure remote access. We keep updates current and watch for problems.
Antivirus
Business-grade antivirus on the computers we manage, kept up to date.
Microsoft 365
Email and accounts, including setting people up when they start and closing accounts when they leave.
Your network
The router, switches and Wi-Fi your office runs on.
Backups
We check that your backups run and that files can be brought back.
Security
Updates, antivirus and account settings kept in good shape.

How it works

  1. We look at what you have.

    Your computers, accounts and network, so we know what we’re working with. Every organization’s needs are different, so we quote your monthly rate after this review.

  2. We set up monitoring and the support app.

    We install our monitoring and antivirus software on your computers, along with our support app. It’s an icon in the system tray on Windows and in the menu bar on a Mac.

  3. When something comes up, ask us.

    Use the support app, call or text. With your permission, we can often connect remotely and fix it without a visit.

Who it’s for

Small businesses without their own IT person, like offices, medical practices and restaurants.

If you’d rather call one number than work out who handles the email, the Wi-Fi and the backups, an MSP is a good fit. We’re that one number.

Call, text or email.

Leave a message and we’ll call you back, usually the same day.

Call772.202.2007 Text772.202.2007 Email[email protected]

Monday to Friday, 9 AM to 5 PM. Evenings and weekends by appointment.

Or send a short request

How should we reach you?
Is this for a home or a business?

We usually call back the same day. If it’s urgent, just call.